Johnson Technical Systems are fast approaching securing our 70th Support Contract and while our focus remains on continued growth we also realise it is as equally important to maintain the exceptional high levels of service which we provide to our current customers if we're to achieve our goals.
In A Further bid to stay ahead of the competition we have invested in an all new Client Relationship Manager (CRM) of late, the new platform allows us to manage clients' accounts in more detail than before with the added benefit of providing in depth reporting at 6 and 12 monthly Network Reviews.
The Procurement side of
our business, is another area which has
recently gone from strength to strength.
From Supplying a new Workstation
for a new starter to ordering a complete network upgrade including Servers and Anti-Virus Software we have accounts with best suppliers to ensure that we are offering the ultimate pricing.
Finally We have just moved to a larger office, revamped our company logo and put together a new Business IT Support Brochure, accompanying these additions with our comprehensive sales strategy we feel the Johnson Technical Systems are in our strongest ever position to push forward as a business.
Business Development Manager
Established in 2004 and taking a fresh new
look at the IT Support industry, Johnson Technical
Systems are able to provide a more superior and personal service than our competitors. This has been achieved by taking advantage of new technologies that have been made available within our industry allowing our business to operate more proactively.
A key element within any modern day business is establishing long term relationships with our clients and this is something we pride ourselves on, however this can only be accomplished by delivering five star customer service 100% of the time to all of our customers. We believe this is reflected by 95% customer retention since our company was established.